How To
Here's How To Exchange Your BFB Extensions
The most nerve wrecking part of buying clip-in hair extensions is the color matching process. If you are in the market to buy a set of extensions but have no idea where to start color wise, we are here to help! Here's how to get color matching help at home.
Otherwise, if you are most nervous about buying online & that shade not being your perfect match, we have made our return and exchange policy SEAMLESS, just like our extensions.. Keep reading to see how to go about exchanging your BFB Extensions for a different shade! ⬇️⬇️
Step 1: Not loving the shade?
Always consult your tester weft FIRST! Every order will come with a tester weft for you to consult. If for some reason you aren't loving that sample weft, this would be the time to get color matching help from our expert team.
Step 2: Reach out to our team for color match help!
We are almost certain that we have your perfect shade match. Just because you aren't loving that shade in specific, doesn't mean there isn't a perfect match for you! Our expert team is here to help make this process easy and seamless. Book a 15-minute zoom call here, or if you are local to AZ in-person appointments are also available here! In a time crunch? Reach out to us on Instagram @bfbhair!
Step 3: Start your exchange
*As long as the main compartment of extensions (pouch 2) is still sealed*
Send us over an email at contact@bfbhair.com for more return/exchange steps + a free return label.
xx,
BFB HAIR Team